Neighbourly Brands

We are Neighbourly UK

Located at the heart of the UK, Neighbourly holds 6 industry leading franchise concepts all providing excellent customer service to homeowners and businesses across the country.

2010

Neighbourly UK Launched

550+

Franchisees

4000

Frontline Staff

16000

Monthly Customers

Who We Are

Neighbourly arrived in the UK in 2010, with the focus of acquiring and developing premium franchise brands within the home service industry.

We’ve since demonstrated our intent for growth within the UK through the acquisition of 6 franchise brands; Drain Doctor (2015), Bright & Beautiful (2017), Countrywide Grounds Maintenance (2017), Dream Doors (2019), Pimlico Group (2021) and Greensleeves (2022).

All of our brands fit within our ‘repair, maintain and enhance’ remit with our 550+ franchise owners wholeheartedly committed to becoming the ‘go to’ business within their local community.

In 2020, we cemented our ambitions for the future by moving to the new, state-of-the-art Neighbourly Training Centre in Brackley, Northamptonshire.

Neighborly Worldwide

Neighborly (yes, without a u!) is the world’s largest parent company of home service brands. Our 1,600+ corporate employees support over 5,000 franchise locations in 6 different countries; with more than 30 home service brands, we serve 12 million+ customers worldwide!

Neighborly is also an active member of the worldwide franchise community participating in discussions in many franchise associations, including the International Franchise Association (IFA), and the British Franchise Association (BFA).

Visit our parent site

Our Global Vision & Purpose

Our worldwide vision is simple. To be so remarkable we become a beloved household name.

We strive to achieve this by supporting our franchise owners to provide the best possible service. And as more determined individuals start their local businesses with Neighbourly, we continue to serve our worldwide purpose… To build a service community that enriches people’s lives by delivering amazing experiences.

We Are All Owners!

At Neighbourly, every associate makes a difference, and the Associate Equity Program was created to acknowledge that we are all owners!

The AEP gives our associates the opportunity to receive a payment at the next sale transaction as we continue to grow our future together. We are rewarding our associate's commitment and long service to Neighbourly.

Recruiting And Retaining The Best Talent

Discover the AEP

Leadership Team

Meet the team committed to maintaining excellent service standards across our brands in the UK, all whilst supporting people just like you to build their own local businesses through franchising.

Jon Shell

Worldwide Interim Chief Executive Officer
Heather Robertson

Worldwide Interim Chief Financial Officer
Philip Carr

UK Managing Director

Jo Vorwerg

Managing Director, Bright & Beautiful
Tony Cammiss

Managing Director, Countrywide Grounds Maintenance
Rick Howcroft

Managing Director, Drain Doctor
Rick Howcroft

Managing Director, Dream Doors
Philip Carr

Interim Managing Director, The Pimlico Group
Cheryl Harper

Managing Director, Greensleeves

The Neighbourly Code of Values ^TM

Our values have acted as a foundation for our business since our inception in 1981. They serve as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top.

Respect

Treating others as we would like to be treated.
Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
Responding in a timely fashion.
Speaking calmly and respectfully, without profanity or sarcasm.
Acknowledging everyone as right from their own perspective.

Integrity

Making only agreements we are willing, able and intend to keep.
Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
Looking to the system for correction and proposing all possible solutions if something is not working.
Operating in a responsible manner: "Above the line…"
Communicating honestly and with purpose.
Asking clarifying questions if we disagree or do not understand.
Never saying anything about anyone that we would not say to him or her.

Customer Focus

Continuously striving to maximize internal and external customer loyalty.
Making our best effort to understand and appreciate the customers' needs in every situation.

Having Fun In The Process!

6 UK Brands, 1 Shared Vision

While we are all partnered in our vision to become a beloved household name, each of our brands is unique with its own story to tell.

A Low-Risk, Easy to Learn Management Business with High Earning Potential

Visit our Customer Website at www.brightandbeautifulhome.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.brightandbeautifulfranchise.co.uk

Join the UK’s #1 kitchen makeover company

Visit our Customer Website at www.dreamdoors.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.dreamdoorsfranchise.co.uk

A Recession Proof Franchise Model with Over 30 Years of Success

Visit our Customer Website at www.countrywidegrounds.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.countrywidegroundsfranchise.co.uk

The UK’s Leading Lawn Treatment Provider

Visit our Customer Website at www.greensleeves-uk.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.greensleevesfranchise.co.uk

The UKs #1 Drainage & Emergency Plumbing Company

Visit our Customer Website at www.draindoctor.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.draindoctorfranchise.co.uk

London’s Leading Service & Maintenance Company

Visit our Customer Website at www.pimlicoplumbers.com

Neighbourly Social Wall

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Latest News

Neighborly® Announces the Unexpected Passing of its President & CEO, Mike Bidwell

WACO, Texas (September 8, 2023) – Neighborly®, the world’s largest home services company, announced today with profound sadness the sudden and unexpected passing of its President and CEO, Mike Bidwell. All of the Neighborly associates and franchise owners around the world mourn his loss and extend heartfelt condolences to the Bidwell family, including his wife, children […]

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Neighbourly® UK Celebrates Record-Breaking Year at Biggest Reunion Ever

Neighbourly welcomed over 500 franchise business owners, across six brands, to network, collaborate, enjoy inspirational talks, and to celebrate achievements, at one of the UK’s biggest franchise events.

Neighbourly

March 15th 2023

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Neighbourly® UK Lives by Company Values with Generous Food Donation

The Brackley, Northamptonshire based company launched an initiative this November, encouraging their associates to donate food, from tinned soup and biscuits to pasta and cereal, to Brackley Foodbank, agreeing that they would match all donations by the end of the month.

Neighbourly

December 14th 2022

Read the full story

We are Neighbourly

We are Neighbourly UK

2010

550+

4000

16000

Who We Are

Neighborly Worldwide

Our Global Vision & Purpose

We Are All Owners!

Leadership Team

The Neighbourly Code of Values TM

Respect

Integrity

Customer Focus

6 UK Brands, 1 Shared Vision

Neighbourly Social Wall

Latest News

Neighborly® Announces the Unexpected Passing of its President & CEO, Mike Bidwell

Neighbourly® UK Celebrates Record-Breaking Year at Biggest Reunion Ever

Neighbourly® UK Lives by Company Values with Generous Food Donation

Click below to read more from Neighbourly in the UK, and around the world.

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The Neighbourly Code of Values ^TM