Skip to content
Neighbourly Brands
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Latest News
Our Brands
Neighbourly Brands
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Latest News
  • Our Franchise Brands

We are Neighbourly

Serving the UK as part of The World's Largest Parent Company of Home Service Brands.

Find out more about Neighbourly

facebook facebook

Learn More About Our Brands

We are Neighbourly UK

Located at the heart of the UK, Neighbourly holds 5 industry leading franchise concepts all providing excellent customer service to homeowners and businesses across the country.

Over a decade of providing expert training, proven franchise systems and dedicated business support to our franchise owners.

Launched in 2010

Our franchisees come from a range of different backgrounds, but all share a common goal: to own a successful business and provide excellent customer service.

300+ Franchise Locations

At the heart of every great franchise operation are the dedicated frontline staff that keep our businesses running.

2,400 Frontline Staff

From Lands’ End to John o’ Groats our franchise business owners proudly to serve their clients and customers when they need us the most.

16,800 Monthly Customers

About Us

Who We Are

Neighbourly arrived in the UK in 2010, with the focus of acquiring and developing premium franchise brands within the home service industry.

We’ve since demonstrated our intent for growth within the UK through the acquisition of 6 franchise brands; Mr. Electric (2010), Drain Doctor (2015), Bright & Beautiful (2017), Countrywide Grounds Maintenance (2017), Dream Doors (2019) and Pimlico Group (2021).

All of our brands fit within our ‘repair, maintain and enhance’ remit with our 300+ franchise owners wholeheartedly committed to becoming the ‘go to’ business within their local community.

In 2020, we cemented our ambitions for the future by moving to the new, state-of-the-art Neighbourly Training Centre in Brackley, Northamptonshire.

Neighborly Worldwide

Neighborly (yes, without a u!) is the world’s largest parent company of home service brands. Our 1,000 corporate employees support more than 4,500 franchise locations in 9 different countries. And across our 29 home service brands we serve over 10million customers worldwide.

Neighborly is also an active member of the worldwide franchise community participating in discussions in many franchise associations, including the International Franchise Association (IFA), and the British Franchise Association (BFA).

Our Global Vision & Purpose

Our worldwide vision is simple. To be so remarkable we become a beloved household name.

Here at Neighbourly UK, we strive to achieve this by supporting our franchise owners to provide the best possible service through our proven franchise systems and processes. And as more determined individuals start their local businesses with Neighbourly, we continue to serve our worldwide purpose…

To build a service community that enriches people’s lives by delivering amazing experiences.

Leadership Team

Meet the team committed to maintaining excellent service standards across our brands in the UK, all whilst supporting people just like you to build their own local businesses through franchising.

  • Mike Bidwell

    Worldwide President & CEO

  • Jon Shell

    Worldwide Chief Financial Officer

  • Philip Carr

    UK Managing Director

  • Simon Matthews

    UK Finance Director

  • Mark Bridges

    CEO
    The Pimlico Group

  • Rick Howcroft

    Managing Director,
    Drain Doctor

  • Jo Vorwerg

    Managing Director,
    Bright & Beautiful

  • Tony Cammiss

    Managing Director,
    Countrywide Grounds Maintenance

The Neighbourly Code of Values TM

Our values have acted as a foundation for our business since our inception in 1981. They serve as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top.

Respect

  • Treating others as we would like to be treated.
  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • Responding in a timely fashion.
  • Speaking calmly and respectfully, without profanity or sarcasm.
  • Acknowledging everyone as right from their own perspective.

Integrity

  • Making only agreements we are willing, able and intend to keep.
  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • Looking to the system for correction and proposing all possible solutions if something is not working.
  • Operating in a responsible manner: "Above the line…"
  • Communicating honestly and with purpose.
  • Asking clarifying questions if we disagree or do not understand.
  • Never saying anything about anyone that we would not say to him or her.

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.
  • Making our best effort to understand and appreciate the customers' needs in every situation.

& Having fun in the process

6 UK Brands, 1 Shared Vision

While we are all partnered in our vision to become a beloved household name, each of our brands is unique with its own story to tell. Click on a logo to learn more about each of our franchise concepts.

The UKs #1 Drainage & Emergency Plumbing Company

Visit our Customer Website at www.draindoctor.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.draindoctorfranchise.co.uk

A Low-Risk, Easy to Learn Management Business with High Earning Potential

Visit our Customer Website at www.brightandbeautifulhome.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.brightandbeautifulfranchise.co.uk

The UK’s Favourite Electrician for Domestic & Commercial Services

Visit our Customer Website at www.mr-electric.co.uk

A Recession Proof Franchise Model with Over 30 Years of Success

Visit our Customer Website at www.countrywidegrounds.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.countrywidegroundsfranchise.co.uk

Join the UK’s #1 kitchen makeover company

Visit our Customer Website at www.dreamdoors.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.dreamdoorsfranchise.co.uk

London’s Leading Service & Maintenance Company

Visit our Customer Website at www.pimlicoplumbers.com

With over 300 locations across the UK, you can be sure there is a Neighbourly franchise owner providing their premium services within your local community.

Click on the logos to the left to learn more about the brands in your area

Available inNorth West

  • Accrington & Burnley
  • Cumbria
  • Lancaster
  • Oldham
  • Llandudno
Enquire Now

Available inNorth East

  • Darlington
  • Durham
  • North Newcastle & Northumberland
Enquire Now

Available inYorkshire & the Humber

  • Barnsley & Rotherham
  • Bradford, Keighley & Shipley
  • Huddersfield
  • Sheffield
Enquire Now

Available inEast Midlands

  • Boston, Kings Lynn & Wisbech
  • Corby, Kettering & Wellingborough
Enquire Now

Available inWest Midlands

  • Banbury
  • Oxford
  • Solihull
  • Sutton Coldfield, Lichfield & Tamworth
  • Walsall
Enquire Now

Available inWales

  • LLandudno
  • Cardiff South & Bridgend
Enquire Now

Available inEast of England

  • Colchester
  • Boston, Kings Lynn & Wisbech
  • Norwich
Enquire Now

Available inSouth East

  • Colchester
  • Croydon & Bromley
  • East London
  • Maidstone
  • Twickenham
Enquire Now

Available inSouth West

  • Barnstaple & North Devon
  • Christchurch
  • Poole
  • Salisbury
Enquire Now

Available inLondon & Surrounding

  • Colchester
  • Croydon & Bromley
  • East London
  • Maidstone
  • Twickenham
Enquire Now

Available inNorthern Ireland

  • Enniskillen
  • Londonderry
  • Newry
Enquire Now

Latest News

pimlico plumbers

Neighborly® Acquires London-Based Pimlico Plumbers

Acquisition of the United Kingdom’s leading independent home service company grows Neighborly’s portfolio to 29 total brands operating across nine countries.

Neighborly

September 20th 2021

Read the full story

Drain Doctor Appoints New Managing Director

Drain Doctor, the UK’s most trusted national drainage and plumbing company, has appointed Rick Howcroft as its new Managing Director.

Read the full story

Neighborly® Acquires Precision Door Service

Neighborly’s fifth and final acquisition of 2020 grows franchisor to 28 brands across 19 service verticals, more than 4,500 franchises and 1,000 associates across nine countries

Neighborly

January 7th 2021

Read the full story

Neighbourly cements its presence in the 2021 Elite Franchise Top 100

Despite the challenging year, Neighbourly®, part of the world’s largest franchisor of home service brands, celebrates another milestone year in 2020 with four of its UK brands announced in Elite Franchise’s Top 100 franchises 2021.

Neighbourly

December 17th 2020

Read the full story

Neighbourly strengthens its presence in the 2020 Elite Franchise Top 100

Neighbourly®, part of the world’s largest franchisor of home service brands, celebrates another milestone year in 2019 with five of its UK brands announced in Elite Franchise’s Top 100 franchises 2020.

Neighbourly

January 23rd 2020

Read the full story

Bright & Beautiful’s national franchise network celebrates 10 years in franchising

Award-winning professional domestic housekeeping franchise business, Bright & Beautiful®, is celebrating a milestone 10 years in franchising, growing its national network to over 65 business owners.

Bright & Beautiful

January 24th 2020

Read the full story

Neighbourly cements commitment to UK with one of Europe’s largest franchise events

The city of Manchester hosted Neighbourly’s third European Reunion and brought together over 350 franchisees across eight brands to collaborate, celebrate and have fun.

Neighbourly

May 16th 2019

Read the full story

Neighbourly appoints new UK Managing Director

Neighbourly®, part of the world’s largest franchisor of home service brands, has appointed Philip Carr as UK Managing Director with immediate effect.

Neighbourly

March 1st 2019

Read the full story

Click below to read more from Neighbourly in the UK, and around the world.

Read more from Neighbourly
UK
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Latest News
  • Our Franchise Brands

We Are Neighborly

Neighborly is the World’s Largest Parent Company of 29 Home Service Brands based in Texas, United States. We support over 4,500 franchisees to serve over 10million customers worldwide.

Neighbourly Training Centre, Building 4, Brackley Campus, Buckingham Road, Brackley, Northamptonshire, NN13 7EL

Copyright Neighbourly 2022 | Website by Blue Frontier
Cookies Policy | Privacy Policy