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Neighbourly Brands
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Social Wall
Become A Franchisee
Neighbourly Brands
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Social Wall
  • Our Franchise Brands

We are Neighbourly

Serving the UK as part of The World's Largest Parent Company of Home Service Brands.

We are Neighbourly UK

Located at the heart of the UK, Neighbourly holds 6 industry leading franchise concepts all providing excellent customer service to homeowners and businesses across the country.

2010

Neighbourly UK Launched

550+

Franchisees

4000

Frontline Staff

16000

Monthly Customers

Who We Are

Neighbourly arrived in the UK in 2010, with the focus of acquiring and developing premium franchise brands within the home service industry.

We’ve since demonstrated our intent for growth within the UK through the acquisition of 6 franchise brands; Drain Doctor (2015), Bright & Beautiful (2017), Countrywide Grounds Maintenance (2017), Dream Doors (2019), Pimlico Group (2021) and Greensleeves (2022).

All of our brands fit within our ‘repair, maintain and enhance’ remit with our 550+ franchise owners wholeheartedly committed to becoming the ‘go to’ business within their local community.

Neighborly Worldwide

Neighborly (yes, without a u!) is the world’s largest parent company of home service brands. Our 1,600+ corporate employees support over 5,000 franchise locations in 6 different countries; with more than 30 home service brands, we serve 12 million+ customers worldwide!

Neighborly is also an active member of the worldwide franchise community participating in discussions in many franchise associations, including the International Franchise Association (IFA), and the British Franchise Association (BFA).

Visit our parent site

Our Global Vision & Purpose

Our worldwide vision is simple. To be so remarkable we become a beloved household name.

We strive to achieve this by supporting our franchise owners to provide the best possible service. And as more determined individuals start their local businesses with Neighbourly, we continue to serve our worldwide purpose… To build a service community that enriches people’s lives by delivering amazing experiences.

Leadership Team

Meet the team committed to maintaining excellent service standards across our brands in the UK, all whilst supporting people just like you to build their own local businesses through franchising.

  • Mike Davis

    Worldwide Chief Executive Officer

  • Heather Robertson

    Worldwide SVP Finance

  • Philip Carr

    UK Managing Director

  • Jo Vorwerg

    Managing Director, Bright & Beautiful

  • Mark Heath

    Managing Director, Countrywide Grounds Maintenance

  • Rick Howcroft

    Managing Director, Dream Doors

  • Cheryl Harper

    Managing Director, Greensleeves

  • Declan Clarke

    Managing Director, The Pimlico Group

The Neighbourly Code of Values TM

Our values have acted as a foundation for our business since our inception in 1981. They serve as a set of universal guidelines by which we strive to adhere, from the bottom of the organization all the way to the top.

Respect

  • Treating others as we would like to be treated.
  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • Responding in a timely fashion.
  • Speaking calmly and respectfully, without profanity or sarcasm.
  • Acknowledging everyone as right from their own perspective.

Integrity

  • Making only agreements we are willing, able and intend to keep.
  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • Looking to the system for correction and proposing all possible solutions if something is not working.
  • Operating in a responsible manner: "Above the line…"
  • Communicating honestly and with purpose.
  • Asking clarifying questions if we disagree or do not understand.
  • Never saying anything about anyone that we would not say to him or her.

Customer Focus

  • Continuously striving to maximize internal and external customer loyalty.
  • Making our best effort to understand and appreciate the customers' needs in every situation.

Having Fun In The Process!

6 UK Brands, 1 Shared Vision

While we are all partnered in our vision to become a beloved household name, each of our brands is unique with its own story to tell.

A Low-Risk, Easy to Learn Management Business with High Earning Potential

Visit our Customer Website at www.brightandbeautifulhome.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.brightandbeautifulfranchise.co.uk

Join the UK’s #1 kitchen makeover company

Visit our Customer Website at www.dreamdoors.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.dreamdoorsfranchise.co.uk

A Recession Proof Franchise Model with Over 30 Years of Success

Visit our Customer Website at www.countrywidegrounds.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.countrywidegroundsfranchise.co.uk

The UK’s Leading Lawn Treatment Provider

Visit our Customer Website at www.greensleeves-uk.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.greensleevesfranchise.co.uk

The UKs #1 Drainage & Emergency Plumbing Company

Visit our Customer Website at www.draindoctor.co.uk

Interested in Becoming a Franchisee?

See Available Opportunities at www.draindoctorfranchise.co.uk

London’s Leading Service & Maintenance Company

Visit our Customer Website at www.pimlicoplumbers.com

Interested in Becoming a Franchisee?

See Available Opportunities at www.pimlicoplumbersfranchise.co.uk

Neighbourly Social Wall

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Latest News

Franchisee of The Year 2024 – Celebrating Excellence Across Our Network

We are proud to announce the winners of the Franchisee of the Year Awards 2024, recognising the dedication, achievements, and leadership of outstanding franchise owners across our network. These prestigious awards celebrate those who have demonstrated exceptional commitment to their business, delivering outstanding results and setting a benchmark for excellence. In February, our winners gathered […]

Read the full story

Greensleeves – Franchisee of The Year

The Franchisee of the Year Award is not just about recognising outstanding performance – it’s about celebrating franchisees who embody the values of the brand, set new standards, and inspire others within the network. This year’s winners have demonstrated an exceptional combination of drive, innovation, and teamwork, achieving 33% growth in 2024, all while maintaining […]

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Bright & Beautiful – Franchisee of The Year

The Franchisee of the Year Award recognises those who fully embrace the Bright & Beautiful model, demonstrating strong leadership, business growth, and an unwavering commitment to both their team and the wider network. This year’s winner embodies all of these qualities, setting an outstanding example through her structured approach, dedication to training, and engagement with […]

Read the full story

Click below to read more from Neighbourly in the UK, and around the world.

Read more from Neighbourly
Read more from Neighbourly
  • About Us
  • Neighborly Worldwide
  • Leadership Team
  • Our Values
  • Social Wall
  • Our Franchise Brands

Neighbourly Training Centre, Building 4, Brackley Campus, Buckingham Road, Brackley, Northamptonshire, NN13 7EL

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